SEC sanctions blogs: what’s the PR impact?

Beaupre communications branding and PRIf you had doubts still lingering about the legitimacy of blogging, give ‘em up.
 
The SEC has sanctioned corporate web sites and blogs as viable communication vehicles for most financial disclosures. This means these outlets can be used to satisfy strict Regulation FD (Fair Disclosure) requirements.
 

The SEC said material information can only meet Reg FD requirements if: 

  •  the corporate web site is a recognized channel of distribution
  •  information can be disseminated to the securities marketplace in general
  •  there’s a reasonable waiting period for the market and investors to react to the posted information
The Q4 blog has some interesting perspective on this SEC decision. They said “If the SEC had come out and said “you must use RSS and email alerts” it would be creating the same problem it is now getting out of. By using a principle based approach, it allows the market to determine what is acceptable and ensures that certain technologies and/or companies are not able to create protected industries (like the newswires did). Having said that, a principle based approach also creates a grey zone that lawyers do not like.” 
 
Whoa. When something as conservative as financial news can be disclosed via social media, it’s a historic sign the days of early adoption have been left behind. Kudos to the SEC for making this move.
 
This decision raises some interesting short-term discussion points, one of which is the push/pull element. When a company issues a traditional news release over a newswire, the information is measurably pushed out to a pre-determined group of recipients. While there’s no guarantee the news is read by everyone, a company paying a wire service can be assured its information gets out there responsibly and reaches people directly.
 
What about blogs and corporate web sites by comparison? Do they provide the same ability to reach people directly?  The answer is: depends on how it’s done.
 
Brian Solis of PE 2.0 believes the answer is the social media news release (SMNR). The SMNR combines the best of both worlds: a content rich, SEO-optimized press release with a heavily linked, media rich blog post. This approach can guarantee equivalent, and perhaps even broader, content distribution. But it requires a company consciously re-inventing its news release engine.
 
Do you think a lot of companies will jump on this? I bet it’ll take some time; there’s a lot of behind-the-scenes machinery to duplicate and most B2B companies are still moving cautiously into the world of social media.
 
What’s the impact for newswire services? For decades, companies have relied on vendors like PR Newswire, Business Wire, MarketWire and PR Web to release their financial news in a timely fashion. A typical financial disclosure costs $1,000+ to move over a wire service. Will newswires go away over time as the social media news release goes mainstream in a few years? Or will they continue to exist, but in a different or reduced capacity?
 
Patti Smith once said, “People have the power.” I predict as companies acquire social media smarts, they’ll catch the wind and there will be far less reliance on traditional news wire services.
 
 

Generational word-of-mouth fueling Dark Knight

Dark Knight Heath LedgerBefore seeing The Dark Knight, I asked my 29 and 30 yr. old film-mates if they thought the incredible domestic take ($395 million after only three weekends of release) was largely fueled by Heath Ledger’s sudden passing from a prescription-drug overdose while filming the movie. You know, the James Dean/Janis Joplin “die young, die legendary” phenomena we’ve seen before.
 
They didn’t think so; they thought this latest Batman flick installment was something more, a cultural phenomenon of sorts.
 
They were right. My first clue was the line to get in; for a 10 p.m. mid-week performance, the place was sold out. 500 IMAX seats filled, with plenty of folks turned away.
 
Most movies die a quick death after one or two weeks; a handful top the $200 million gross mark. But this one is massive. The Dark Knight needs another $200 million to tie the Titanic’s epic record $600 million domestic take. That’s a lofty goal; I bet it’s good for another $100 million. That would make it the # 2 movie of all time, measured by domestic gross. To put this in perspective, Star Wars at $461 million is the current runner-up.
 
The thing is, this movie isn’t bulletproof. The voice Christian Bale uses as the Caped Crusader sounds curiously ludicrous. The introduction of Two-Face toward the end of the film de-focused a tight, compelling story.
 
I had heard so much about Heath Ledger’s performance as the Joker, I sat down with low expectations. But for once, the hype was justified. Ledger tackled a near hackneyed role (from Cesar Romero to Jack Nicholson) and made it his own. Arguably, he has created the most intense, fearless movie villain since Hannibal Lecter. He deserves a lip-smacking Oscar nod.
 
This baby has amazing word-of-mouth buzz going for it. Irfan Kamal’s post was interesting: he measured the movie’s word-of-mouth volume index using blogpulse and found it was off-the-charts three days prior to its release.
 
Here’s another barometer: when’s the last time a major summer motion picture centered on a comic book hero got a 94 percent “tomatometer” rating from Rotten Tomato? 235 critics out of 235 give it a favorable rating.
 
In the movie the Joker says, “Tonight, you are all going to be part of a social experiment.” That’s what this movie feels like to me. It’s bigger than Ledger’s nut job performance, cool gadgets and mesmerizing special effects. The Dark Knight is a Malcolm Gladwellian, critical mass, contagious, generational, societal thing.

Facebooking business communications

Interesting stat I stumbled upon:
 
Although 7 out of 10 enterprise end users think Enterprise 2.0 will benefit their companies, three out of four enterprise end users are “very unclear” on what the term Enterprise 2.0 actually means.
 

 

Hmm, strong support for something no one really gets ….at first glance, it sounds like Enterprise 2.0 might just be the latest big thing for gullible early adopters. But what’s impossible to ignore is that so many people are finding value in Enterprise 2.0 technologies – social networking, RSS, blogs, widgets and the like – to streamline operation of their … personal lives.
 
Take Facebook. Millions use it to stay connected, keep up on the scuttlebutt, and block out the noise that has made email and web surfing a gaping time sink. Everything you want to know about your social connections is focused and fed to you on your Facebook page. You don’t have to plow through spam and irrelevant Google hits.
 
My point: Why can’t business communication be a little more like Facebook*? Whe

 

n assessing the value of Enterprise 2.0, I for one will start from the conviction that the ROI on Enterprise 1.0 is getting more disappointing by the day. In Enterprise 1.0, we waste an enormous amount of time digging through all manner of patently useless email for relevant nuggets of information. In Enterprise 1.0, we pore through 10 irrelevant search results for every one good hit.
 
If Enterprise 2.0 can keep me tight with my most important business contacts, if it can feed me focused information, and if it can unclutter my life, I can smell the ROI already.
 
*Disclosure: this link points to a client Web page.
 
 
 

 

YouTube for business!

YouTube for B2B technology; Beaupre communications, branding, public relationsToday’s blog isn’t for the social media intelligentsia. It’s for communications professionals still skeptical about the benefits of online video for their business-to-business company.
 
We were riffing the other day about online video with an established technology company. Most of the folks in the room “got it” and were starting to see the potential of online video. They hadn’t done anything yet with this medium, but were kind of excited about it.
 
Except for one person with a different view.
 
YouTube?” YouTube!? Why on earth would I want to get my company on that site?” That’s where teens and twenty-somethings go to waste time and be entertained. It’s not a place for business. Do you really think I’m going to put my executives, or customers, in that kind of environment?”
 
She was kind of worked up. Must have been the red blotches on her face and flared nostrils.
 
Luckily, it wasn’t the first time I’d experienced this kind of reaction from someone in corporate America. In fact, I’d had a conversation two days earlier with the head of corporate communications for a Fortune 50 company. He didn’t get the idea (had never thought about it) and kept coming back to “Okay, interesting, but do you have any ideas about scoring more op-ed placements in The New York Times?”
 
While some of us spend a good portion of our day in the social media world, let’s not deceive ourselves thinking this stuff is top-of-mind (let alone mainstream) for B2B companies. It isn’t. An amazing number of people are just starting to think about it.

David Meerman Scott’s popular book about social media The new rules of marketing & PR (read it if you haven’t) discusses the emergence of online video. “The idea of companies using video for web marketing is still new,” he says. “Some companies are certainly experimenting, typically by embedding video (typically hosted at YouTube) into their existing blogs.” Scott cites six different ways to leverage video. Arguably, online B2B corporate video activity has increased many-fold since his book was published - just last year.      

So getting back to red blotch lady, I explained how YouTube has morphed from an online destination solely populated with goofy, racy videos to a location where business people increasingly go to post – and view – business-related video content including:
  • Videos of customers talking about products they use
  • PowerPoint presentations
  • Executives white-boarding
  • Product demonstrations
  • News announcements
  • Talks & speeches
  • Person-to-camera talks
  • Thought leadership seeding
B2B companies are directing key publics (think customers, partners, employees, prospects, partners, analysts, etc.) to YouTube to watch their videos. They link to this content from their home pages. They link to it when blogging and commenting on blogs. They populate their online media rooms with video content. And they urge their sales force/channel to direct prospects to it.
 
Think of it as just a place to go to watch content, instead of reading it or listening to it.
 
All this is happening because businesses are desperate for a place to post their video content. Smart B2B companies have figured out that authentic, guerilla-style video is a credible way to communicate. And while YouTube isn’t a perfect medium, it’s the best place right now to post video content.
 
YouTube says commercial content isn’t supposed to be on their site. Some of the business content posted there isn’t; some of it is. There hasn’t been a large-scale crack-down yet.
 
Jim Kukral of The Daily Flip thinks YouTube can add a billion dollars or more to its coffers by launching a business channel. He issued a “business manifesto” urging YouTube to get its act together.
 
Kukral says a chairman of a Fortune 500 company doesn’t want his corporate videos next to “some girl dancing in her bedroom in her underwear” and would be willing to pay monthly for a different business model. Not a channel, but a portal where companies can post their content, build private communities and do custom branding.
 
It’s gonna happen folks. It’ll either be YouTube or somebody else. There’s no stopping the video train. It left the station a long time ago and B2B companies are jumping on.
 

Is the news release dead?

A lot of high-tech marketers I work with wonder if the news release is dead. I say no, it’s not even dying.
 
As David Meerman Scott says, more and more customers are finding you by Googling, so you need your name all over the Web. News releases are great way to spread the word. But try to…
 
  1. Be relevant. Directly address the problems your prospects are trying to solve and use their language. 
  1. Deliver value. If you make security software, deliver useful content on how companies can secure their data. “News” is more about thought leadership than ever. 
  1. Offer multimedia. Include images, at least, and podcasts and videos if you have them. 
  1. Webify. Hyperlink appropriately, include buttons for bookmarking sites (e.g., Digg and del.ici.ous). Format your release for the Web, put key search terms in the metadata, and enable prospects to subscribe to your releases via RSS. 
  1. Speak plainly. We all pay lip service to this concept, but BS abounds. And while the news release is healthier than ever, BS is indeed dead. The blogosphere is in many ways a massive reaction to it. When we cut the crap hyperbole, we cut through the clutter. 

 Have you modified your releases for the Web 2.0 era? What are your results?

Social media’s first big battle

Barack Obama 2008 presidential candidate web site home pageThe November Presidential election will be the first large-scale referendum on social media’s ability to create durable public images. For the first time, images constructed through Web sites, blogs, e-mail, podcasts, etc., will face off against television, print and radio advertising specifically designed to smudge those images on a national scale. Will social media blunt mass media’s impact, or does mass-media carpet bombing still control public opinion at the national scale?

This battle will play out in a political arena first, but it has obvious implications for business, individuals and advocacy groups. The operative question – whether a candidate or individual can John McCain presidental candidate 2008 web sitedefine themselves in positive terms through social media before a negative one is forced on them from the outside – could apply just as easily to a company facing prosecution or a hostile takeover bid. Presidential politics just happen to provide the biggest public laboratory.

Substitute “company” for “candidate” and the same basic principles apply in business as in politics. At the height of the Tyco scandal in 2002, when CEO Dennis Kozlowski’s fetish for buying $6,000 shower curtains on the company dime was making the rounds, Tyco was getting creamed in the media and the stock market. Yet even as Kozlowski’s excesses fueled the fire, Tyco was still a rock-solid company. It had assets, revenues, and a vast portfolio of products whose value dwarfed the sums Kozlowski and CFO Mark Schwartz looted from its coffers. Yet it was lumped in with certified basket cases like Enron and WorldCom, which turned out to be less stable than the neighborhood lemonade stand.  

 With today’s social media tools, Tyco could have seeded facts with bloggers that would have filtered out to investors and the mainstream press. The image of a fundamentally sound company with a few rogue executives would have insulated it from the full brunt of shareholder uncertainty that eroded its value during the Kozlowski period. My theory is that social media personae cannot prevent mass market media images from knocking a few points from a company’s value or a candidate’s polling numbers, at least temporarily. It can, however, limit the damage, shorten the bad times, and help the company recover sooner. Until now, mass media images have appeared on a largely blank canvas. In the social media era, they’ll have to compete for space. November will be the test of how much competition social media offers. 

The print evolution

Steve Rubel recently posted a blog theorizing there may be a perfect storm shaping up which may eventually take down the print publishing industry as we know it. Three factors, according to Steve, are causing publishers to really get their arms around the print vs. online debate:
 
1)      Increased gas prices are negatively affecting distribution costs for print media
2)      Consumers are environmentally aware that print magazines/newspapers are killing trees
3)      3G-enabled smart phones are becoming easier to use and much more affordable
 
Having seen the high-tech publishing business evolve first-hand over the last 15+ years, I believe Steve is on to something. Today’s “perfect storm” won’t likely kill the print industry overnight, but it will put a dent in it. InfoWorld went online-only in April of 2007, and online sites like TechTarget are thriving. What’s this mean for PR practitioners? The more things change, the more things stay the same, if you ask me.
 
We have to learn and understand how all types of publics operate, whether they’re online, print, blogs or micro bloggers (e.g. Twitter). Good PR people did the same exact thing 15 years ago, communicating with reporters based on what they were looking for, not on what we wanted to give them. If you give ‘em what they want, they’ll value you as a great resource.

BMW’s viral ‘Rampenfest’ campaign – thumbs up

Luck is probably the number one factor that makes a chosen few promotional videos go viral. But even when your video takes off, you’ll be lucky to please everyone.
 
The video-consuming public maintains high – I guess you’d call them moral – standards for corporate-sponsored viral video. YouTubers clearly like their camp, but they simultaneously demand authenticity. It’s a razor’s edge.
 
Exhibit one: BMW’s “The Ramp” mockumentary, on the planned literal, physical launch of new Beemer model from a small hamlet in Bavaria to the United States. The town’s sinister, horse toothed event planner had a giant ramp built for the launch event, “Rampenfest.” The physics professor added wings to the car. I found the 30-minute, Spinal Tappy film pretty entertaining. There were also Facebook pages of the characters, T-shirts, and an online Miss Ramp contest.

 
No one complained about the spoof so much as the fact that BMW didn’t immediately come clean when savvy viewers figured out BMW was behind the campaign (duh). The Wall Street Journal concluded that “by keeping mum, the German automaker was taking a risk.”
 
Said the Jossip gossip site, “the problem wasn’t that BMW didn’t take credit for its viral marketing campaign; it’s that BMW didn’t acknowledge a viral marketing campaign that was so obviously paid for and produced by the car maker, only somebody missing his right ventromedial prefrontal cortex wouldn’t have figured it out. And the savvy consumer who bothered to follow the stunt and invest so much energy in the project didn’t like being treated that way.”
 
Said NewTeeVee, “BMW should have acknowledged their involvement with a coy wink by leaving hints that make discovery part of the fun.”
 
They have a point. Timing is everything in comedy.

 

Franz Brendl, the 'Rampenfest' planner

 

Yet despite the handwringing, I Googled and Googled and still couldn’t find all the anti-Beemer flames the writers were alluding to. In any case, BMW’s ad agency for the spot isn’t too worried: “People were saying it was real. People were saying it was a marketing campaign,” art director Scott Brewer told the Journal. “We and the company wanted to stay in character and let them have fun with that discussion.”
 
Will Video for Food’s defense of the campaign (“brilliant”) was particularly well argued. It’s just fashionable, says Kevin Nalts, to bash big corporate video.
 
Bottom line: if you’re lucky enough to go viral, ride the wave, don’t sweat the snipes, but don’t run it into the ground.

Our operation pollutes like crazy!

polluted skylineAt a time when corporate greenwashing is as ubiquitous as mouthwash, international shipper First Global Xpress takes a refreshingly candid, open and authentic approach to greening the company.

The company is asking the world to help keep it honest as it attempts to reduce its carbon footprint by 66% before year's end.

Are you paying attention, FedEx, UPS?

Technology M&A remains endgame of choice

Late last year, Wired spoke hopefully about technology stocks going IPO in greater numbers in 2008, “after three dismal years.” Some VCs, like Glen Kacher at Integral Capital Partners, forecast technology companies “coming out of a long dry spell; we’re only in the first year of an active IPO market.”
 
It ain’t happenin’ folks.
 
Nearly six months into 2008, tech IPOs are stalled. Some like Glasshouse Technologies, for example, have been on the back burner for seven months. CNN Money.com said the IPO market “has slowed to a crawl” and “can’t seem to get out of first gear.”
 
And they’re talking about every market, every industry, not just tech. Ouch. Microsoft acquires Navic
 
There’s still plenty of action in M&A. Yes, deal activity is down 26% from last year (so far), but global deal volume is up 3% to date in 2008 vs. the same period in 2006 according to The Wall Street Journal. Let’s not forget that 2006 was the biggest year in M&A history until 2007 rewrote the record books.
 
Updata Advisors says global M&A deal value in Q1 08 rose to $33 billion – an increase of 32% over $25 billion in deal volume in the comparable quarter last year. Although this is a slight decline (8.3%) from Q4 07, it’s still a damn robust market. With a slowing economy, organic growth is tougher to achieve, so companies keep acquiring to maintain growth rates.
 
Our own lens confirms this reality. More than 35 Beaupre clients have been acquired, most over the past five years.
 
Last week, Microsoft acquired Beaupre client Navic Networks, a cool company that provides real-time TV audience measurement for interactive media placement. They joined earlier Beaupre clients acquired by Microsoft including Groove Networks and Parlano.
 
Updata Advisors think a strong M&A market will continue because “strategic buyers” (think tech industry gorillas) represent 90%+ of the deal activity.
 
It’s all about the endgame folks, and M&A continues to be the endgame of choice.   
 
   

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